Having goals is important, but having goals on there own won’t guarantee the results, if you want to increase the likelihood of getting the results you want, start focusing on the process and trust that the results will come.
The relationship between client and hairdresser is a professional relationship, you should be friendly to them, and they can be friendly to you, but chances are you don’t go round their house for dinner, that’s what their friends do … And they are not your friends!
In my role as a salon coach the subject of discounts frequently comes up and for whatever the reason hairdressers often feel guilty about charging people the right price and want to give them a discount!
During my seminars I often ask the audience questions about their individual results, things like; “How much do you do in retail each week? Or ...